Privacy Policy

Last updated: September 05, 2023

This Privacy Policy (“Privacy Policy”) describes how Fluxon Apps LLC and its subsidiaries and affiliates ("Fluxon", "us", "we", or "our") collect, use, and share your personal information in connection with the websites and online platforms we own and operate that link to this Privacy Policy (collectively, the "Site"), our emails and other electronic communications, our social media pages, and our related services, offerings, and events (collectively, and together with the Site, the “Platform”), and the rights and choices available to individuals with respect to their personal information. This Privacy Policy does not apply to personal information that we may store or maintain on behalf of the users of our Platform, where applicable.


We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and changing the “Last Updated” date at the top of this page. In some cases, such as where required by law, we may notify you about any updates by sending you an email, posting a notice about the update on the Platform, or using other reasonable means. In all cases, your continued use of the Platform following posting or other notification of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically for any updates.

Collection of personal information

Personal Information You Provide. We may collect the following categories of personal information when you provide it to us on or otherwise in connection with the Platform:

  • Contact information, such as first and last name, email address, and phone number.
  • Professional information, such as the name of the company you work for and its location, company description and job title, and company email and phone.
  • Order information, such as subscription information and order history.
  • Transaction information, such as the amount of your order, your payment card or bank account information, billing address, and other transaction details. We work with third-party payment processors who will collect and process payment card or bank account information for the Platform.
  • Account information, such as your account username and login information, profile details, and other details about your use of the Platform.
  • Preferences, such as your marketing or communication preferences.
  • Communications, such as the information associated with your requests or inquiries, including for support, assistance, or order information, chat history, and any feedback you provide when you communicate with us.
  • Content you provide, such as chat content, comments, responses, or other information that you submit to the Platform through any content submission, Q&A, or editor pages.
  • Other information that you choose to provide but is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Personal Information Collected Automatically. When you use the Platform, we, our service providers, and our advertising partners may automatically log information about you, your computer, or mobile device, and your activity over time on our Platform and on other websites and online services, such as:

  • Online activity information, such as the website you visited before browsing to the Platform, pages or screens you viewed while using the Platform, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
  • Device information, such as your computer or mobile device operating system type and version number, wireless carrier, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city, state, or geographic area.

Like many online services, we use local storage as well as cookies and similar technologies to facilitate some of the automatic data collection described above, such as:

  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
  • Locally-stored objects, which are used on websites for purposes similar to cookies but allow storage of a larger amount of data.
  • Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.

Personal Information Received from Third Parties. We may receive or collect personal information about you from third parties, such as our business and referral partners, our service providers, social media platforms, public information sources, third party platforms that you may choose to connect to your account on the Platform, and other third parties.


Referrals. You may have the opportunity to invite colleagues or other contacts to the Platform and share their contact information with us. Please do not provide us with someone’s personal information unless you have their permission to do so.


Sensitive Personal Information. Unless we specifically request it, we ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Platform, or otherwise to us.

Use of personal information

We may use personal information for the purposes set forth below and as otherwise described in this Privacy Policy or at the time of collection.


To Provide the Platform and Our Products and Services. We may use your personal information to provide the Platform and our products and services, such as to:

  • provide and operate the Platform and our business;
  • create, manage, monitor, and maintain your account on the Platform;
  • provide you with the products and services you request;
  • monitor and improve your experience on the Platform;
  • review and respond to your inquiries and requests;
  • send you updates about your account;
  • contact you by phone, email, text, or other form of communication, including for account security and authentication purposes; and
  • process your transactions, send you receipts, and monitor your orders.

Research and Development. We may use your information for research and development purposes, including to study and improve the Platform and our business, understand and analyze the usage trends and preferences of our users, and develop new features, functionality, products, and services. As part of these activities, we may create aggregated, de-identified, or other anonymized data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.


Direct Marketing. We may send you direct marketing communications as permitted by law. You may opt-out of our marketing communications as described in the “Your Choices” section below.


Interest-Based Advertising. We work with third-party advertising companies and social media companies to help us advertise our business and to display ads for our products and services and other products or services that may be of interest to you on the Platform and other locations. These companies may use cookies and similar technologies to collect information about you (including the online activity information and device information described above in the section called “Personal Information Collected Automatically”) over time and across our Platform and other sites and services or your interaction with our emails, and that information may be used to serve ads that such companies think will be of interest to you. In addition, some of these companies may use hashed customer lists that we share with them to deliver ads to you and to similar users on their platforms. You can learn more about your choices for limiting interest-based advertising in the “Your Choices” section below.


To Comply with Laws and Regulations. We will use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.


For Compliance, Fraud Prevention, and Safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) maintain the safety, security, and integrity of our Platform, products and services, business, databases and other technology assets; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) audit our internal processes for compliance with legal and contractual requirements and internal policies; (d) enforce the terms and conditions that govern the Platform; and (e) prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.


With Your Consent. In some cases we may specifically ask you for your consent to collect, use, or share your personal information, such as when required by law.

Sharing of personal information

We may share your personal information with the entities and individuals listed below or as otherwise described in this Privacy Policy or at the point of collection.


Related Companies. We may share personal information with our affiliates, subsidiaries, and other related companies. For example, we may share your personal information with our related companies to provide our products and services to you where such companies perform components of the Platform.


Service Providers. We share personal information with third parties and individuals who perform functions on our behalf and help us run our business. For example, we may work with service providers that help us perform website hosting, maintenance, database management, security, cloud storage, web analytics, billing, email and text message services, payment processing, marketing, advertising, and other purposes.


Business Partners. We may share your personal information with our business partners, such as when we send information to a partner to offer a co-sponsored service or product or participate in any joint marketing efforts.


Advertising Partners. We may also share personal information collected about you with third parties who we partner with for advertising campaigns or that collect information about your activity on the Platform and on other sites and services for the purposes described in the “Interest-Based Advertising” section above.


Law Enforcement, Authorities, and Others. Under certain circumstances, we may disclose your personal information to law enforcement, government authorities, and other parties if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). We may also disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation or for the purposes described above in the section titled “Compliance, Fraud Prevention, and Safety.”


Professional Advisors. We may share your personal information with persons, companies, or professional firms providing us with advice and consulting in accounting, administrative, legal, tax, financial, debt collection, and other matters.


Business Transaction Participants. We may disclose your personal information to third parties in connection with any business transaction (or potential transaction) involving a merger, acquisition, sale of shares or assets, financing, acquisition, consolidation, reorganization, divestiture, or dissolution of all or a portion of our business (including in connection with a bankruptcy or similar proceedings).

Transfer of personal information

Fluxon is headquartered in the United States, and we may work with service providers in the United States and other countries. Your personal information may be collected, used, and stored in these countries or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. By providing your personal information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in any applicable terms of service.


Users located in Europe can view more information about cross-border transfers in the section below titled “Notice to European Users.”

Security

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information.


The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or username for access to certain parts of our Platform, you are responsible for keeping such information confidential. We ask you not to share your password or username with anyone and to select unique and secure passwords when setting up accounts in our Platform.

Your choices

In this section, we describe the rights and choices available to our customers.


Account Information. Depending on the services that you use, you may be able to access, modify, or remove certain information saved in your account by logging into your account and updating or correcting your profile information. You may also submit a request to delete your account by contacting us using the means provided at the bottom of this Privacy Policy.


Promotional Email Communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email or by contacting us as described below. You may continue to receive account, service-related, and other non-marketing emails.


Text Messages. We may offer text message programs as part of the Platform, for which messaging and data rates may apply. You may opt out of receiving text messages at any time by replying to our text message with the word “Stop” or by contacting us as described below. Please note that opting out of receiving text messages may impact your use of the Platform.


Third-Party Platforms. If you choose to connect the Platform with a third-party platform, you may have the ability to limit the information that we obtain from the third party at the time you create your account. You may also be able to control our access to your personal information through your account settings with the third-party platform. Please note, if you withdraw our ability to access certain information from a third-party platform, that choice will not apply to information that we have already received from that third party.


Cookies. Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You may also view our Cookie Policy.


We use services like Google Analytics to help us understand user activity and patterns on the Site. You can learn more about Google Analytics cookies by clicking here and about how Google protects your data by clicking here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing a browser plugin available here.


Advertising Choices. You can limit the use of your information for interest-based advertising by blocking third-party cookies in your browser settings, using browser plug-ins/extensions, and/or using your mobile device settings to limit the use of the advertising ID associated with your mobile device. You can also opt out of interest-based ads from companies participating in the following industry opt-out programs by visiting the linked websites: the Network Advertising Initiative (https://www.networkadvertising.org/managing/opt_out.asp), the Digital Advertising Alliance (https://optout.aboutads.info), and the European Interactive Digital Advertising Alliance (https://www.youronlinechoices.eu/). Some of the companies we work with may offer their own opt-out mechanisms, such as Facebook and Google. You can learn more about how Google uses cookies for advertising purposes by clicking here and opt-out of ad personalization by Google by clicking here. You can learn more about Facebook’s privacy practices and manage your Facebook ad preferences by clicking here.


Many of the opt-out preferences described in this section must be set on each device and/or browser for which you want them to apply. Please note that some of the advertising companies we work with may not participate in the opt-out mechanisms described above, so even after opting-out, you may still receive interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.


Do Not Track. Some browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.


Declining to Provide Information. We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.

Children

The Platform is not intended for use by anyone under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent as required by law, we take steps to remove that information from our servers.

Links to other websites and services

The Platform may contain links to other websites and online services, such as social media websites, that are not operated by us. These links are not an endorsement of, or representation that we are affiliated with, any third party. If you click on a third-party link, you will be directed to that third party's site or service. In addition, our content may be included on web pages or online services that are not associated with us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to review the privacy policies of other websites and other online services that you visit or use.

Notice to nevada residents

Nevada Revised Statutes Chapter 603A allows Nevada residents to opt-out of the “sale” of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person. If you are a Nevada resident who wishes to exercise your “sale” opt-out rights, you may submit a request to us using the contact information listed at the end of this Privacy Policy.

Your california privacy rights

Under California Civil Code Section 1798 (California's “Shine the Light” law), California residents with an established business relationship with us can request information once a year about sharing their personal information with third parties for the third parties' direct marketing purposes. If you are a California resident and would like to request more information under the California Shine the Light law, please submit your request in writing to the email listed in the section titled “Contact Us” below with “Shine the Light” in the subject line. The request must include your name, street address, city, state, and ZIP code and an attestation that you are a California resident. We are not responsible for requests that are not labeled or sent properly, or that do not have complete information.

Notice to european users

The information provided in this section applies only to individuals in the European Economic Area and the United Kingdom (collectively, “Europe”). Except as otherwise specified, references to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.


Controller. The controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation is Fluxon Apps LLC, 236 West Portal Ave #848, San Francisco, CA 94127 USA.


Legal Bases for Processing. The legal bases of our processing of your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at info@fluxon.com.


Processing Purpose (as described above in the “Use of Personal Information” section) Legal Basis
To Provide the Platform and Our Products and Services Processing is necessary to perform the contract governing our operation of the Platform, or to take steps that you request prior to engaging our services. Where we cannot process your personal information as required to operate the Platform on the grounds of contractual necessity, we process your personal information for this purpose based on our legitimate interests as further described in this Privacy Policy.
Research and Development Processing is based on our legitimate interests in performing research and development as described in this Privacy Policy.
Direct Marketing

Processing is based on your consent where that consent is required by applicable law. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consented or via the relevant Platform.


Where such consent is not required by applicable law, we process your personal information for this purpose based on our legitimate interests in promoting our business and providing you with tailored, relevant content.

Interest-Based Advertising
To Comply with Laws and Regulations Processing is necessary to comply with our legal obligations.
For Compliance, Fraud Prevention, and Safety Processing is necessary to comply with our legal obligations or based on our legitimate interests in protecting our or others’ rights, privacy, safety, or property.
With Your Consent Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or via the relevant Platform.

Use for New Purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.


Retention. We will retain your personal information for as long as necessary to fulfill the purpose of collection, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish and defend legal claims, for fraud prevention purposes, or as long as required to meet our legal obligations. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.


Your Rights. European data protection laws may give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

  • Access. Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct. Update or correct inaccuracies in your personal information.
  • Delete. Delete your personal information.
  • Port. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You may submit these requests by contacting us at info@fluxon.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. In the European Economic Area, you can find your data protection regulator here. In the United Kingdom, you can find your data protection regulator here.


Cross-Border Data Transfer. Fluxon complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Fluxon has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Fluxon has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov.


Onward Transfer. Fluxon remains responsible for any of your personal information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf, as described in the “Sharing of Personal Information” section of this Privacy Policy.


Complaints. In compliance with the EU-US Data Privacy Framework Principles, Fluxon commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Fluxon at info@fluxon.com. Fluxon is also subject to the investigatory and enforcement powers of the US Federal Trade Commission.


Fluxon has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.


If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2.

Contact us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please email us at info@fluxon.com or write to us at:


Fluxon Apps LLC
Attn: Privacy Policy
236 West Portal Ave #848
San Francisco, CA 94127

circle